
If you knew they were able to be so available and meet their schedule because they had delayed their maintenance of the airplane you may have been just as happy to wait a couple of hours.
CBS News reports:
“The Federal Aviation Administration said Thursday it is seeking $7.1 million from American Airlines for continuing to fly airliners after safety problems were reported and for drug-testing violations.
It is difficult to believe that airline executives could consider the safety risk and an AUD$8 Million fine worth it but they clearly did; these types of regulatory requirements are no secret in the airline industry.
New York Times reports that American Airlines “deliberately flew two planes 58 times in December with broken parts that made them unsafe to operate under certain conditions and “not airworthy.””
When things escalate to the level that "not airworthy planes" are being sent out full of passengers and crew 58 times, then you are asked to question the level of commitment to good governance.
The culture should have presented other evidence of environmental inducements encouraging indifference to compliance and good practice.
If there ever was a an event that would prompt you to consider making some real cultural change paying off an $8 Million fine should at least cause some pause for reflection.
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